Privacy policy

Our Commitment to Privacy

At Ellevora, we value your concerns regarding online privacy and security. We take every effort to ensure the information you provide is not misused. By using this site, you signify your unconditional assent to this Privacy Policy.

1. Information Collection

  • Basic Information: We collect your name, mailing address, email, and phone number to service your requests.
  • Gathering Points: This information is collected when you purchase products, buy gift certificates, or sign up for email notifications.
  • Card Details: Credit card information is requested only during order placement and is submitted via high-level encryption.
  • Cookies: We use "cookies" to gather data about preferences, such as your ISP address and site activity. We do not use cookies to save confidential information like passwords or credit card numbers.

2. How We Use Your Information

  • Primary Purpose: Information is gathered for order processing, shipping, and customer service.
  • Communication: We may contact you for order updates, shipping status, or to clarify order-related questions.
  • Improvement: Data is used to improve our products, services, website content, and navigation.

3. Online Security Measures

  • SSL Technology: We use Secure Socket Layer (SSL) technology to encrypt information before it is sent to us.
  • Data Protection: All collected customer data is protected against unauthorized access through current internet security methods.
  • Transaction Safety: We use Bit SSL technology to encrypt billing information during transmission. We do not record or retain your card information; it is passed directly to the payment gateway.

4. Managing Your Account

  • Updating Info: You can update your account information by logging into 'My Account' and proceeding to 'Account Information'.
  • Profile Security: We do not store credit or debit card information in your personal profile.
  • Unsubscribing: To remove your name from our email list, click the "Unsubscribe" link in any Ellevora email.

5. Policy Changes

  • Right to Modify: We reserve the right to change this Privacy Policy and our terms of use at any time.
  • Notification: Any changes will be posted on the site to keep you aware of our current policy.